Careers / Corporate Office and International
Our corporate office is located at 2650 St. Clair Avenue West, M6N 1M2, in Toronto, Ontario. Our Corporate Office houses our Administration, Distribution, Fashion Design, Finance, Human Resources, Imports, IT, Marketing, Merchandising, Planning and Allocating Teams, Production, Store Operations, and Traffic and Customs.
To apply for a corporate office or international opportunity, listed below, please email your resume to jobs@danier.com, or fax your resume to (416) 762-7408. To apply for a retail in-store position, please click here.
CORPORATE OFFICE - CANADA
Allocator (Accessories)
Work Location: 2650 St. Clair Ave. West, Toronto, Ontario, M6N 1M2
Dept: Planning and Forecasting
Reports To: Director, Planning and Allocation
Web Posting: PF0413
Working Hours: Monday to Friday, 9:00am - 5:00pm
Duration of Assignment: Full-time
RESPONSIBILITIES:
- Pre-allocates merchandise through use of allocation system for Accessories Department; ensures completion of allocations prior to accessory receipt in warehouse.
- Manages automated replenishment system for Accessories; ensures appropriate initial parameters are set and reviews weekly through analysis of results; manages eligibility by store and by style.
- Manages current season inventory through transfer requests to stores; performs analysis and follow up to ensure store compliance.
- Manages consolidation of past seasons' merchandise by transfer to consolidation stores and Factory Outlets.
- Communicates on regular basis with store management through telephone calls and visits to local stores; follows up on issues raised and escalates where necessary.
- Performs a variety of style request and housekeeping functions as required and performs other related tasks and assignments as required including assisting with Corporate sales, special order requests and the like.
QUALIFICATIONS:
- Previous store experience, preferably at the management level and previous work experience in retail fashion allocations;
- Equivalent of secondary school graduation diploma;
- Excellent knowledge of retail math with high attention to detail and accuracy;
- Curious mindset with strong administrative, analytical and problem solving skills required;
- Proficient in personal computer skills including Microsoft Word and Excel;
- Excellent interpersonal and written and oral communication skills with strong command of English required to deal effectively with internal and store contacts;
- Committed self-starter with well developed time management skills and strong customer service focus;
- Flexible team player with ability to adapt to and thrive in climate of frequent change requiring continual learning;
- Availability to work extended hours, including weekends, required on occasion.
To Apply:
Please forward your resume to the attention of: Human Resources, Danier Leather Inc., at jobs@danier.com
Bilingual Customer Service Representative
Work Location: 2650 St. Clair Ave. West, Toronto, Ontario, M6N 1M2
Dept: Customer Service
Reports To: Call Centre Operations Manager
Web Posting: CS0113
Working Hours: Sunday to Saturday 35-44 hours/week
9:00 a.m. - 9:00 pm
(Currently Monday to Friday 9am-8pm, Saturday 10am-6pm, Sunday 11am-5pm
evening & weekend shifts will be required based on business demands, daily hours vary by shift)
Status: Contract
RESPONSIBILITIES:
- Processes telephone orders (when applicable), including order fulfillment and related cost confirmation, order packing and shipping, maintaining a high level of accuracy and attention to detail.
- Responds to inbound calls and makes outbound calls to customers and stores when necessary.
- Provides support to all stores regarding inquiries and customer-related issues.
- Processes customer direct special order requests from all stores through verification and/or merchandise fulfillment with appropriate store and customer follow up.
- Assists with and coordinates any special order requests/finds required from all stores.
- Tracks store to store movement of inventory for special orders and follows up/tracks customer shipments/deliveries to prevent merchandise loss.
- Assists with corporate sales inquiries.
- Responds to e-mail and customer service inquiries and concerns, maintains e-mail tracking and manages e-mail shift volume.
- Assists in the maintenance of our customer database; address changes; profile etc., merging as per customer's requests.
- Acts in a manner consistent with the Danier brand stance and image; assist in training new employees, and in maintaining a clean and neat work environment; performs other related duties and assignments as required.
QUALIFICATIONS:
- Previous Danier store experience is essential, including thorough knowledge of product line and care products
- Excellent customer service and selling skills, strong fashion sales focus, passion for serving the Danier customer
- Excellent interpersonal, communication and listening skills with strong command of oral and written English and French required to deal effectively with internal and external customer contacts.
- Strong administrative, organizational, time management and problem solving skills required, high attention to detail, methodical work habits
- Dedicated team player with a "can do" attitude, adaptable self-starter, willingness to learn, interest in developing skills in e-commerce environment
- Proficiency in personal computer skills including Microsoft Outlook, Word and Excel preferred
To Apply:
Please forward your resume to the attention of: Human Resources, Danier Leather Inc., at the above mailing address. Fax (416) 762-7408; E-mail jobs@danier.com
Director of Sourcing - Apparel
Work Location: Toronto, ON
Dept: Imports
Reports To: Chief Sourcing Officer
Web Posting: IP0113
Working Hours: Monday to Friday, 9:00am to 5:00pm
Duration of Assignment: Full-time
RESPONSIBILITIES:
- Researches vendor base expansion in existing and new manufacturing countries. Analyzes risks, costs and benefits. Appraises sources of competitive advantage and builds the most effective Vendor Matrix.
- Develops a Vendor Placement and Production Strategy. Plans and assigns vendors for spring, fall and winter style development projects. Balances vendor portfolios for order placements to create the most effective Purchasing Strategy. Builds and maintains visibility of vendor capacity at all times for risk and capacity management.
- Directs and oversees price and delivery negotiations process. Conducts final negotiations with vendors for order confirmation discussions with Chief Sourcing Officer and Chief Merchandising Officer. Ensures achievement of Company planned margins and IMU (initial markup) goals.
- Collaborates with vendors, design and merchandising teams and directs overseas teams to source and develop new styles and products. Identifies new opportunities and ensures achievement of good quality standards.
- Monitors production progress and execution, ensuring the most effective merchandise flow. Resolves production and delivery issues and monitors quality of garment receipts for future improvements.
- Appraises and audits vendor performance. Analyzes and identifies risk factors, strengths, weaknesses, opportunities and threats.
- Organizes meetings with new and existing vendors to discuss and appraise market situations, identifies business opportunities and sources new styles and products. Arranges new sample presentations for Chief Merchandising Officer and merchandising teams.
- Oversees departmental operations. Interviews, hires and trains new employees. Sets Key Performance Indicators for each team member, conducts performance appraisals, creates staff development plans and administers disciplinary action when necessary.
- Completes other tasks and assignments as required by management and complies with Danier Leather Inc. policies and procedures.
QUALIFICATIONS:
- Equivalent of a post-secondary diploma/degree in international business development, buying or fashion-related discipline combined with 10 years' related progressive work experience preferably in sourcing/buying/supply chain management within the apparel industry with current knowledge of global Asia/Indonesia manufacturing including Pakistan, India and China; knowledge of leather is preferable
- Thorough knowledge of Microsoft Word and Excel. PowerPoint is an asset
- Fluent, clear oral and written English communication and presentation skills are essential; ability to communicate in a second language (Mandarin, Hindi or Urdu) is an asset
- Strong time management, leadership and negotiation skills
- “Can do†positive, upbeat attitude and willingness to co-operate and assist other team members
- Strong initiative with sense of urgency and high attention to detail and accuracy
- Well-developed organizational skills with ability to set and adjust to changing priorities, multi task and perform under deadline pressures in a fast-paced environment
- Reliable, responsible individual with strong work ethic, integrity, friendly attitude and willingness to learn
- Availability to travel abroad and work extended and weekend hours to achieve deadlines
To Apply:
Please forward resume to: Human Resources, Danier Leather Inc., at the above mailing address. Fax (416) 762-7408; E-mail: jobs@danier.com.
District Manager - Eastern Ontario
Work Location: Ontario East
Dept: Retail Operations
Reports To: Regional Manager, Eastern Region
Web Posting: SO0213
Working Hours: Monday to Friday, 9:00am to 5:00pm
Duration of Assignment: Full-time
RESPONSIBILITIES:
- Supervises management teams in district to achieve key operational metrics (KPI's) sales, transactions, conversion, wages, shrink control and direct expenses.
- Promotes the Company's values and customer service orientation through personal example, coaching and staff development.
- Finds, keeps and develops the best talent in the fashion industry.
- Acts as a liaison between the Toronto Corporate office and the front line.
- Conducts orientation and sales training seminars and season launches.
- Provides one-on-one coaching with management teams.
- Maintains effective employee relations and creates a climate of high motivation and commitment within the district.
- Provides on-going training, coaching and development to management teams to ensure their advancement and growth and to foster healthy succession strategy.
- Performs quarterly store reviews, store operation and loss prevention audits.
- Completes quarterly region performance reviews, creates and implements effective action plans to improve individual store and region performance.
- Monitors sales efficiency of commissioned sales associates.
- Assesses store average sales, items per sale and conversion rates and implements appropriate action plans.
- Trains and assists in the execution of in-store marketing plans.
- Manages inventory levels.
- Assesses and reports on market trends and event post-mortems weekly.
QUALIFICATIONS:
- Minimum of two years of multi-store supervisory experience in a progressive fashion organization
- Equivalent of post-secondary education in a related discipline is an asset
- Valid provincial driver's license with access to reliable personal vehicle
- Well-developed interpersonal and leadership by example skills to inspire, motivate and build high-performance sales teams
- Polished customer service skills with a professional personal presentation and a flair for fashion
- Strong visual presentation skills with the ability to support and implement corporate directives
- Proven track record of success in delivering results and improving store performance
- Highly honed recruiting and networking skills
- Excellent oral, written and presentation communication skills with the ability to communicate clear expectations
- Strong coaching and conflict-resolution skills
- Demonstrated ability to teach advanced selling techniques
- Sound administrative and management abilities in problem solving, priority setting, planning, organizing and time management
- Adept in using information and technology for analysis and decision-making purposes and accessing Corporate resources
- Entrepreneurial mind set with ability to thrive in a Corporate environment
- High-energy self-starter driven by a sense of urgency and a passion to serve and see others grow and succeed
- Fluent oral and written communication skills in English required; French an asset
- Able to travel long distances by car and availability to work extended and weekend hours
To Apply:
Please forward your resume to the attention of: Human Resources, Danier Leather Inc., 2650 St. Clair Avenue West, Toronto, Ontario, M6N 1M2 address. Fax (416) 762-7408; E-mail : jobs@danier.com.
Raw Material Sourcing Manager (Accessories)
Dept: Raw Materials
Work Location: 2650 St. Clair Ave. West, Toronto, ON, M6N 1M2
Reports To: Director, Raw Materials
Working Hours: Monday - Friday, 9:00am to 5:00pm
Duration of Assignment: Full-time
RESPONSIBILITIES:
- Responds to the Accessories team requests for sample leather for development and testing purposes. Manages and follows-up on sample and bulk orders of accessories leather purchases with tanneries.
- Conducts leather inspections and compiles leather quality reports for evaluation of finished accessories leather shipments.
- Evaluates the overall quality and chemical compliance of finished leather purchases. Recommends solutions to quality issues which arise in the production process or in imported merchandise.
- Monitors and maintains accurate data related to finished accessories leather purchases and department files.
- Audits finished leather payment package, obtains payment authorization and maintains vendor's payment schedule to ensure account is in good standing.
- Compiles quality values of finished leather shipment and provides reports on the overall performance for further reference in finished leather purchase and raw material bookings.
- Researches market trends, monitors developments in the accessories leather market, maintains skin library and collaborates with the Accessories Product Developer and Merchandising Team to support new raw material developments in accessories.
- Utilizes research results to source accessories leather globally and expand the supplier base to satisfy the demands from the accessories team. Validates and establishes the tannery matrix.
- Negotiates price and establishes skin attributes with tanneries to facilitate leather purchases. Adjusts and monitors the finished accessories leather purchases against the budget set according to business plan.
- Supervises the Raw Material Sourcing Administrator. Set up priorities and explains objectives.
QUALIFICATIONS:
- Equivalent of a post-secondary diploma/degree in business, buying or tannery-related discipline combined with 5-7 years' related work experience preferably in sourcing/buying/quality assurance within the accessories leather industry
- Thorough knowledge of Microsoft Word and Excel. PowerPoint is an asset
- Fluent, clear oral and written English communication skills are essential; ability to communicate in a second language is an asset
- High level of energy and physical fitness to handle materials weighing on average 10kg on a repetitive basis
- Strong time management, leadership and negotiation skills
- "Can do" positive, upbeat attitude and willingness to co-operate and assist other team members;
- Strong sense of urgency with high attention to detail and accuracy
- Well-developed organizational skills with ability to set and adjust to changing priorities, multi task and perform under deadline pressures in a fast-paced environment
- Reliable, responsible individual with strong work ethic, friendly attitude and willingness to learn
- Availability to travel and work extended and weekend hours to achieve deadlines
To Apply:
Please forward your resume to the attention of: Human Resources, Danier Leather Inc., at the above mailing address. Fax (416) 762-7408; E-mail jobs@danier.com.
Sourcing & Production Manager (Accessories)
Work Location: 2650 St. Clair Ave. West, Toronto, ON, M6N 1M2
Dept: Sourcing
Reports To: Chief Sourcing Officer
Web Posting: SO0413
Working Hours: Monday - Friday, 9:00am to 5:00pm
Duration of Assignment: Full-time
RESPONSIBILITIES:
- Set up and manage sourcing and development operations for leather fashion accessories ensuring deliverables of company goals.
- Strategically build vendor matrix to support head office directives; develop and evaluate vendor competencies.
- Conduct market research, identify new product/design and continuously provide product development support to the head office.
- Aggressively negotiate cost and delivery for all order placements.
- Build rapport and effective communication channels between head office, team members and vendor communities.
- Monitor and ensure orders are executed properly and timely.
- Resolve and provide solutions on all conflicts and/or production issues wherever needed.
- Partner with the Quality Assurance team to arrange on time quality inspection, investigate and analyze any quality concerns and work in collaboration to determine resolutions.
QUALIFICATIONS:
- Equivalent of a post-secondary diploma/degree in business, buying or tannery-related discipline combined with 10 years' related work experience preferably in sourcing/buying/quality assurance within the accessories leather industry.
- Thorough knowledge of Microsoft Word and Excel.
- Fluent, clear oral and written English communication skills are essential; ability to communicate in a second language is an asset.
- Strong time management, leadership and negotiation skills.
- "Can do" positive, upbeat attitude and willingness to co-operate and assist other team members.
- Strong sense of urgency with high attention to detail and accuracy.
- Well-developed organizational skills with ability to set and adjust to changing priorities, multi task and perform under deadline pressures in a fast-paced environment.
- Reliable, responsible individual with strong work ethic, friendly attitude and willingness to learn.
- Availability to travel extensively to source in Southeast Asia and Central America.
- Able to work extended and weekend hours to achieve deadlines.
To Apply:
Please forward your resume to jobs@danier.com, Attention: Human Resources Department.
INTERNATIONAL
Senior Quality Assurance Technician
Work Location: Karachi, Pakistan
Dept: Sourcing
Reports To: Sourcing and Merchandising Manager
Web Posting: QA0112
Working Hours: Varies
Duration of Assignment: Full-time
RESPONSIBILITIES:
- Conducts Quality Control inspections at vendor locations, including leather testing, and provides detailed reports and analysis to the Toronto, Canada Head Office.
- Evaluates all types of samples and handles pre-production meetings with factories, ensuring product quality delivery.
- Conducts manufacturing facility evaluations, develops time/action proposals and consistently provides continuous quality improvement plans.
- Works with Sourcing and Merchandising Manager to build vendor performance matrix; implements and monitors quality control processes, social and chemical compliances across vendor matrix.
- Analyzes and provides process enhancements to all vendors.
- Performs special projects as assigned by Manager.
- Completes other tasks and assignments as required by management and complies with Danier Leather Inc. policies and procedures.
QUALIFICATIONS:
- Equivalent of diploma or degree in leather technology and/or garment manufacturing with a focus on quality assurance.
- Knowledge of leather tanning is an asset.
- 8 years of progressive related experience in leather apparel manufacturing with a strong track record of success and in-depth understanding of patterns, garment construction and inspection methods required.
- Continuous learner familiar with quality methods and standards based on the leather industry's best practices.
- Strong personal ethics and integrity.
- Fluent communicator and proficient in English and Urdu (fluency in Hindi is an asset) with computer literacy.
- Self-starter with strong attention to detail and the ability to work in a fast-paced environment.
- Availability to travel extensively within Pakistan and India and work extended and weekend hours to meet deadlines.
To Apply:
Please forward your resume to the attention of: Human Resources, Danier Leather Inc., E-mail: jobs@danier.com.
Sourcing and Merchandising Manager
Work Location: Karachi, Pakistan
Dept: Sourcing
Reports To: Vice President and Chief Sourcing Officer
Web Posting: SM0112
Working Hours: Home-based opportunity
Duration of Assignment: Full-time
RESPONSIBILITIES:
- Sets up and manages sourcing and product development operations for leather apparel and fashion accessories ensuring delivery of Company goals in the Pakistan and Indian region.
- Manages day-to-day operation of the Pakistan office.
- Assesses factories and ensures compliance.
- Strategically builds vendor matrix to support Head Office directives; develops and evaluates vendor competencies.
- Conducts market research in Pakistan and India, identifies new product/designs and continuously provides product development support to Toronto Head Office.
- Aggressively negotiates cost and delivery for all order placements in Pakistan and India.
- Builds rapport and effective communication channels between Head Office, Pakistan team members and vendor communities.
- Monitors and ensures orders are executed properly and on time.
- Resolves and provides solutions to all conflicts and/or production issues as needed.
- Supervises and works closely with the Quality Assurance staff to arrange on time quality inspection, and investigates, analyzes and resolves all quality issues.
- Completes other tasks and assignments as required by management and complies with Danier Leather Inc. policies and procedures.
QUALIFICATIONS:
- Minimum of 10 years of progressive related experience in leather apparel merchandising and sourcing with strong track record of success; handbag and small leather goods accessories exposure is an asset;
- Previous supervisory experience a must;
- Proficient in both written and oral English and Urdu (fluency in Hindi an asset) with computer literacy;
- Bachelor degree holder in related field of Fashion and/or Leather Technology;
- Organized, analytical, detail oriented with strong work ethic and ability to work independently;
- Strong personal integrity and business ethics;
- Expert knowledge in leather apparel manufacturing and tanning industry in Pakistan and India with an extensive professional network and a solid understanding of technical sourcing requirements;
- Self-starter with strong attention to detail and the ability to work in a fast-paced environment;
- Willingness and availability to travel extensively and work extended hours as required throughout Pakistan and India to meet deadlines.
To Apply:
Please forward your resume to the attention of: Human Resources, Danier Leather Inc., E-mail: jobs@danier.com.
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